Trust and Security
The tech behind Alaffia
AI 101
Learn about the cutting-edge technology that powers our platform and how it drives safe, efficient clinical workflows.
Generative AI
Generative AI creates new content by learning patterns from large datasets. It can draft text, summarize documents, answer questions, and automate tasks.
Large Language Models (LLMs)
Large Language Models are a kind of generative AI, trained to understand and generate human language. At Alaffia, we use LLMs to help clinicians process complex clinical documents, guidelines, and patient information.
AI Agents
AI Agents are autonomous digital workers built to follow structured workflows. At Alaffia, our AI Agents can review claims, extract insights, and support decision-making. They work autonomously to speed up reviews.
What we do to keep your data safe
Security, safety, and compliance
We exceed industry benchmarks for security and compliance. Our platform is uniquely built to protect payer and patient data at every step.
Enterprise-level security
We uphold the strictest levels of enterprise-grade security to keep member and payer data private and secure. We adhere to SOC-II Type II, HIPAA, and HITRUST security standards.
HIPAA Compliant
SOC-II TYPE II
HITRUST
Data privacy
Your data stays in your environment. It’s never shared or used with third-party models. Autodor learns only from your internal workflows—so every insight is private and unique to your plan.
Human oversight
AI is a helpful tool to assist—not replace—clinical judgment. Every AI-generated recommendation is reviewed by a licensed clinician. Autodor is never used to deny care.
Shaping the future of health plans with intentional AI
Our guiding AI principles
Radical transparency
Every AI-generated recommendation is backed by a clear citation, so clinicians and auditors always understand the “why.”
Privacy first
We believe in privacy by design. Protected health information (PHI) and sensitive data is encrypted at rest, in transit, and never shared or sold.
Improving access to care
We build AI that enhances clinician judgment. Our platform speeds up access to care and eliminates administrative complexity, so teams can focus on patient care.
Continuous learning
Our models evolve with your feedback. We believe human experience is essential to meaningful technical progress, and our systems reflect that.
Equitable, unbiased outcomes
We build AI that serves everyone. Our tools are tested and tuned to work fairly across diverse populations, protecting against bias in AI and healthcare.
Accountable by design
We build systems that allow clinicians, clients, and auditors to understand and trace every recommendation made by our AI models. This level of transparency helps healthcare admin teams gain efficiency without losing integrity.
Frequently asked questions
Do Autodor or AI Agents make care decisions?
No. Autodor is a tool uniquely designed to assist clinicians—not replace them—and human judgment remains at the center of every decision. While Autodor provides valuable insights and recommendations based on its analysis, all final decisions regarding patient care or reimbursements must be made by a licensed clinician.
How does Alaffia use my data?
We process your data inside your dedicated environment. It’s never shared or used to train external models. Autodor only learns from your unique workflows, clinical policies, and claims data to ensure that generated insights are tailored to your plan’s needs.
Where is my data stored?
Data is stored in secure, HIPAA-compliant cloud environments with strict access controls and encryption. Access is controlled using multi-factor authentication (MFA) and role-based access (RBA).
How does Autodor learn?
It learns by analyzing your plan’s data—including clinical guidelines, patient records, and claims information—within your dedicated environment. Using generative AI and Large Language Models (LLMs), Autodor is trained to recognize patterns and understand the unique nuances of your workflows, policies, and decision-making processes.
How does Autodor improve?
Autodor continuously improves its performance by learning from new data and feedback provided by clinicians. This ensures that its recommendations remain relevant and aligned with your plan’s evolving needs.
Safely integrate AI into your workflows today
Explore Alaffia on your own, or schedule a demo with a member of our team.